We’re searching for a qualified store associate who can provide the excellent customer service and support we’re known for. The ideal candidate will be an excellent communicator who has a knack for building relationships. With a keen eye for customer satisfaction, the store associate will answer questions, handle complaints, and maintain a clean, well-organized sales floor. This person will also be a driving force for new and ongoing sales opportunities — directly impacting our growth and success. Also, this person will be handling the rental side of our business.
Objectives of this role
- Provide superb customer service, with special emphasis on brand experience and customer engagement and satisfaction
- Serve as a brand ambassador, developing and nurturing strong relationships with customers
- Be a team player
Responsibilities
- Assist in maintaining a clean and organized product floor and ensuring a customer-friendly environment
- Maintain up-to-date knowledge of products, pricing, and promotions
- Manage purchases and payment transactions using cash registers and related software, and assist customers with returns and exchanges
- Provide customers with purchasing options based on their needs and desires, demonstrating deep knowledge of the merchandise and company
- Create an exceptional buying experience by presenting product promotions and sales opportunities based on conversations with customers
- Receiving and confirming walk-in, telephonic, and online rental bookings/reservations
Required skills and qualifications
- High school diploma or equivalent
- Superb communication skills with customers and team members
- Conscientious demeanor and professional appearance
- Basic math and accounting skills
- Positive attitude and motivation to satisfy customers
- Flexibility with scheduling, including weekends and holidays
Preferred skills and qualifications
- Experience in a customer-service or sales role
- Working knowledge of inventory procedures
- Proven ability with point-of-sale (POS) transactions
- Strong record of meeting and exceeding sales goals
- Experience in marketing and customer dynamics
Ready to Apply? Please fill out form below m and feel free to upload your resume.